JudeCare Privacy & Security Policy
JudeCare is a private family health organizer that helps users store and manage healthcare-related information such as appointments, doctors, medications, reminders, notes, and documents.
Users control the information they enter into JudeCare. JudeCare does not provide medical care, does not diagnose conditions, does not prescribe treatment, and does not review user health information for medical purposes.
We use reasonable privacy and security measures to protect user information, including secure login, encrypted connections, restricted access, and access controls designed to prevent unauthorized viewing of user data.
JudeCare does not sell user health information. We do not use private health organizer data for advertising. We also aim to avoid collecting sensitive health information through public website forms or support messages.
Users should avoid sending sensitive medical details by email or contact form. Support is intended for technical and account-related help only.
Users may request deletion of their account and associated data, subject to reasonable security, backup, legal, or operational requirements.
JudeCare Data Access Policy
JudeCare is designed so users manage their own family health information.
JudeCare staff and administrators should not access user health records unless access is necessary for limited reasons, such as user-requested technical support, security investigation, legal compliance, system maintenance, or resolving a technical issue.
Internal access is limited to authorized personnel only. Admin accounts must use strong security protections, and access should be limited to the minimum needed.
JudeCare does not intend to review, interpret, monitor, or manage users' health information.
JudeCare Audit Logging Policy
JudeCare may keep security and activity logs to help protect accounts, investigate technical issues, and detect unauthorized access.
Logs may include events such as account creation, login attempts, password resets, record changes, file uploads, permission changes, and administrative actions.
JudeCare aims to avoid storing sensitive health details directly in logs. For example, logs should record that a file or record was changed, but not copy medical notes, diagnoses, medication details, or document contents into the log.
Access to logs is restricted to authorized personnel for security, troubleshooting, or legal purposes.
JudeCare Risk Assessment Summary
JudeCare recognizes that users may choose to store sensitive personal or health-related information in the app.
The main privacy and security risks include unauthorized access, accidental sharing, exposed files, weak passwords, inappropriate admin access, sensitive information in logs, and third-party service risks.
To reduce these risks, JudeCare works to use secure authentication, restricted data access, private storage, access controls, careful logging, vendor review, and periodic security review.
JudeCare is intended as a consumer family organizer, not a healthcare provider, medical record system, or emergency service.
No Medical Advice
JudeCare helps users store and manage healthcare-related information such as appointments, doctors, medications, reminders, notes, and documents.
JudeCare does not provide medical advice, diagnosis, treatment, prescribing, clinical recommendations, emergency services, or professional healthcare services.
JudeCare does not verify, review, interpret, or monitor the accuracy of user-entered health information.
Always contact a qualified healthcare professional for medical questions, medication decisions, diagnosis, treatment, or changes to care.
Do not use JudeCare for emergencies. In a medical emergency, call 911 or your local emergency number immediately.